Each Katya Komarova bag can be unfolded by opening press-studs. To clean and moisturise your bag, please open the press-studs and place it flat on a table. You can use a suede rubber brush to clean the inside part of the bag. To moisturise the front side (leather) please use a leather conditioner and a smooth piece of cloth. If you would like us to give your bag a proper clean, you can order a Bag Spa service.
All felt bags can be treated as your wool clothes. You can either send it off to a dry cleaner or carefully wash it using slightly warm water and shampoo. Dry flat on a towel and steam before folding it back, if needed.
All cotton straps can be washed. Please be mindful of the metal snaps, if you are using a washing machine.
If you lost your openable ring is lost or broken, please email us at email@example.com.
Damages and repair
If your bag or a handle is damaged, please email us at firstname.lastname@example.org. It's our highest priority to make your item live long.